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Charge 5 vibrating on charge

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‎08-29-2023 14:09 - last edited on ‎08-30-2023 06:42 by Moderator Alum

‎08-29-2023 14:09 - last edited on ‎08-30-2023 06:42 by Moderator Alum

Whilst on charge my Fitbit Charge 5 keeps vibrating - very annoying as my charger is in the bedroom so to charge overnight. Is this normal and can I stop it? Didn't happen with my Charge 4. 😕 Anyone else experiencing this? Would appreciate advice. Thanks.

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4 REPLIES 4

‎08-30-2023 07:02

‎08-30-2023 07:02

Hi, it's good to see you participating in the community forums, @Gill30. 

Thanks for the information you've provided about this inconvenience with your Charge 5. 

Let me know if you experience this problem every time that you charge your device or if happened only once. In the meantime, please try completing a three pulse restart using the charging cable and let me know if the issue persists. 

In addition, try using a different USB port or a UL-certified wall charger to charge your device. 

Davide | Italian and English Community Moderator, Fitbit


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Best Answer

‎09-02-2023 01:52

In response to DavideFitbit

‎09-02-2023 01:52

Thanks for your advice. Waiting until next charge before checking. Will let you know how I go on. 

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‎09-20-2023 08:55

In response to Gill30

‎09-20-2023 08:55

@Gill30 No problem! Let me know how it goes. 

Davide | Italian and English Community Moderator, Fitbit


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‎09-25-2023 00:22

In response to DavideFitbit

‎09-25-2023 00:22

Thanks for your interest. Did both, as suggested. Think it might have been the port on my charger. Unless I didn't wake, it seems not to have happened since!. Thanks again.

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