Charge 5 was stolen

[Jdcornish]

My Fitbit Charge 5 was stolen today. How do I get it deactivated?

Moderator Edit: Clarified subject

[RiekoC]

Hello @Jdcornish 

I'm sorry to see that your Charge 5 was stolen.

If you haven't already done so, consider contacting Fitbit support (<-- click link). I think they might be able to remotely wipe your data from the device.

[Jdcornish]

Fortunately, my Fitbit was returned by a passerbyer after it was dropped
by the thief. Thankfully I have my phone number taped inside my band.
Thank you for following up with me.

[RiekoC]

Hi @Jdcornish 

Thank you for sharing your wonderful news. I'm so glad your Fitbit was found by an honest person who contacted you.

Hopefully, Karma will eventually catch up with the thief.

[Jdcornish]

You're welcome. I am very thankful that there are still honest people
in this world!.

[AndreaFitbit]

Thanks for getting back to us @Jdcornish. I'm so glad that you were able to recover your Charge 5 and that you're back on track. 

I always think that there are angels that help us around. I'm happy that a person returned your tracker to you. 

Thank you for your interactions and advise @RiekoC.

If you have time, check out our Health & Wellness board where you can make new friends, create your own topics and find tips, as well as encouragement from other members. Happy stepping!