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Charge 5 will not allow me to put Screen wake in Auto

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‎08-02-2022 15:10 - last edited on ‎08-05-2022 09:41 by Moderator Alum

‎08-02-2022 15:10 - last edited on ‎08-05-2022 09:41 by Moderator Alum

 Hi

1 week old Fitbit 5 will not allow me to put Screen wake in Auto . Have tried Resetting using button on Charger 

 

 


Moderator edit: subject updated for clarity

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‎08-05-2022 09:38

‎08-05-2022 09:38

Hi, welcome to the Fitbit Community forums, @bright7. 

 

I appreciate all the information that you've shared about this issue with your Charge 5. 

 

Could you please provide a few more details? Let me know what happens when you select the "Auto" option or if the option is grayed out. 

 

In addition to the three pulse restart method, you can also try setting up the Charge 5 a as a new device in your account. Let me know if you continue to have the same problem afterwards. 

 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
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‎08-05-2022 12:17

In response to DavideFitbit

‎08-05-2022 12:17

Is your Charge 5 in Sleep or DND mode? 

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