Charge 5 will not reset the time and date after battery run down.

[Spoonbill]

Having problem with time and date reset on Charge 5 after battery ran down.

[altorry]

How do you set the date and time after the batter run down?

[Wibby]

Hello @Spoonbill and @altorry 

Have you tried restarting the tracker by scrolling down from the Clock Face screen until you get to Settings, tapping, then scrolling up until you get to Restart Device and following the instructions?  Also have you tried syncing it to the App?

Hopefully one of those 2 things should get your date and time back.

I hope that helps a bit.

[altorry]

Thanks it work Big "Al"

[Wibby]

Really @altorry ?!  I'm so glad!  Thank you for telling me!

[rosemaryharl]

Neither suggestions worked😬

[Rich_Laue]

A sync should set the time and date. The fitbit app will tell you when the last sync was. 

If a sync didn't work. 

• Manually set the location to a different timezone
• Sync
• Set location to auto are to your location 
• Manually sync