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Charge 5 will not update. Have tried force stop, Bluetooth off/on

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Charge 5 will not update. Have tried all options on Help page. Force stop, Bluetooth off/on, restarted phone

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My steps, miles, and Calories are syncing on the app but my zone minutes say 0 even though the Fitbit device says 63.  Yesterday's information on the app shows a blank, white screen.  The app says it was updated 2 days ago....hmm.

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