help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 with short battery life at 6.5 months

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-29-2022 13:10

‎04-29-2022 13:10

My Charge 5 went from 100% charge to dead in 30 hours.  Third pic is after it was put on the charger. It was completely dead.   GPS is turned off.  Battery life dropped off sharply recently.   Any advice is appreciated.

 IMG_7924.jpgIMG_7925.jpgIMG_7937.jpg

Best Answer
2 REPLIES 2

‎04-30-2022 06:00

‎04-30-2022 06:00

I have the same problem and my device is about a month older. In the past week the battery would be draining rapidly lasting about 12 hours on a full charge. Tried numerous resets with no effect. What I do see is that the green LED appears to be constantly on where I thought it used to flash and turn off if I took the device off. The LED remains on even during the reset. The screen stopped displaying but the LED remained on.

Best Answer
0 Votes

‎04-30-2022 07:20

‎04-30-2022 07:20

Exact same issue and my activation date is 1 day after yours. Problem just started this week. Incredibly frustrating. Mine won't last 12 hours all the sudden, even in sleep mode. 

Best Answer