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Charge 5 won't charge and battery drain

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‎08-21-2022 19:32 - last edited on ‎09-09-2022 11:55 by Moderator Alum

‎08-21-2022 19:32 - last edited on ‎09-09-2022 11:55 by Moderator Alum

As of yesterday my Fitbit Charge 5 hasn't been charging. Even though I have cleaned the charging sensors thoroughly. Also, the battery drain still persists afte the firmware update which happened on 22nd July 2022.

 

 

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‎09-09-2022 11:55

‎09-09-2022 11:55

Welcome to the Fitbit Community forums, @FitVinz. 

 

I appreciate the information you've shared about the battery of the Charge 5 that is draining too fast. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, I recommend that you continue the communication with them so they can let you know how to proceed. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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