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Charge 5 won't charge

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‎04-04-2023 20:34 - last edited on ‎04-05-2023 07:54 by Fitbit Moderator

‎04-04-2023 20:34 - last edited on ‎04-05-2023 07:54 by Fitbit Moderator

I clean the connectors and I hear it connect and the next morning it's not charged

 

 

Moderator Edit: Clarified subject

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‎04-05-2023 03:31 - last edited on ‎08-21-2024 09:04 by Fitbit Moderator

‎04-05-2023 03:31 - last edited on ‎08-21-2024 09:04 by Fitbit Moderator

Welcome to the Fitbit community, @kathye232!

Sad to hear that you're having issues charging your device. As there are quite a few possible reasons for that, please have look here to check what mighty apply to you:

Why isn't my Fitbit device's battery charging? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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