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Charge 5 won't connect to my phone's Bluetooth

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‎09-30-2023 09:35 - last edited on ‎09-30-2023 12:35 by Fitbit Moderator

‎09-30-2023 09:35 - last edited on ‎09-30-2023 12:35 by Fitbit Moderator

My charge 5 will not register, Bluetooth connects but will not add the device to Fitbit app

Moderator Edit: Clarified subject

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‎09-30-2023 12:36

‎09-30-2023 12:36

Hi there, @Hallybally. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

If you haven't done so yet, please see Why can't I set up my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎09-30-2023 12:36

‎09-30-2023 12:36

Hi there, @Hallybally. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

If you haven't done so yet, please see Why can't I set up my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer