06-27-2022 15:00
06-27-2022 15:00
Hi everyone
My Charge 5 stopped detecting my heart rate during the night and is not detecting it this morning.
It is only a couple of months old and was fitted properly and has worked fine till now. It has adequate charge (70%).
Anyone else had this problem?
06-27-2022 15:10 - edited 06-27-2022 15:20
06-27-2022 15:10 - edited 06-27-2022 15:20
I have this problem often, try this…
Device turns black for about 10 sec… and the Fitbit logo comes on 2-3 times and after about 30 to 45 sec. the device should be online again.
I recommend you restart the device every day or at least every 2-3 days. I have had the best results when performing a restart of the Fitbit Charge 5 device at 8:43 o´clock or within 5 min. of that time- Don´t know why, but that’s my experience.
06-27-2022 16:31
06-27-2022 16:31