04-18-2022 05:35
04-18-2022 05:35
I see there’s lots of posts about this - so I thought to start another in the vague hope that FitBit will actually take note. Some posts complaint about this going back to last year and other yesterday! What a joke it is for FitBit to release a wonderful watch with lots of new functionality but the battery cannot support any of this!
I’ve only had my FitBit a week and turned virtually everything off, deleted the extra Apps, I don’t have it connecting to my phone, zero notifications - so it’s just the Heart Rate, Sleep & exercise that’s being monitored - and for the latter I use the GPS on my phone!
- Battery overnight normally loses between 30-50%
- 10% loss when I went on a cycle ride using GPS on my phone
- another 9% just sitting still for an hour
and these are not one-offs 😡
It’s a joke! Will attempt to get a new one - just in case I have a faulty one, but am very disappointed with Fitbits’ responses ‘we are aware and working to fix the problem’ - what, for over 7months? 😤
04-18-2022 09:02
04-18-2022 09:02
Get with customer support - phone or chat is best.
https://myhelp.fitbit.com/s/support?language=en_US