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Charge 5 won't hold a charge

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‎04-18-2023 00:02 - last edited on ‎04-18-2023 05:35 by Fitbit Moderator

‎04-18-2023 00:02 - last edited on ‎04-18-2023 05:35 by Fitbit Moderator

My charge 5 won't hold its charge. I spoke to a fit bit support person ref 48871625 and they helped me get it turned on again but the charge only holds now for a couple of hours max 

 

 

Moderator Edit: Clarified subject

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‎04-18-2023 05:37 - edited ‎06-19-2023 04:06

‎04-18-2023 05:37 - edited ‎06-19-2023 04:06

Hello there, @Marigold99. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5. 

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

I hope we can solve your issue soon. 

Maria | Community Moderator, Fitbit


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