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Charge 5 won't hold a charge

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‎09-17-2023 16:17 - last edited on ‎09-18-2023 04:44 by Fitbit Moderator

‎09-17-2023 16:17 - last edited on ‎09-18-2023 04:44 by Fitbit Moderator

Ever since the latest update my Charger 5 battery will not hold a charge! Tried everything as required and keeps getting worse? Battery work just great until the latest update down hill ever since. Very frustrating to keep charging the battery several times everyday.


Moderator Edit: Clarified subject

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‎09-18-2023 04:46

‎09-18-2023 04:46

Hi there, @1591. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 5. I understand why you're feeling frustrated. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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