Charge 5 won't hold a charge

[Charleyquant]

Firmware and app is up to date.  My device won't hold a charge more than a few hrs - literally charge up to 100% and then within a few hrs it's dead - this has happened 4 times now in the last 2 days so pretty much making it unusable.

This is sudden so not battery degradation - until this week I could go 5 days minimum without charging.  There's not been any real changes in what I do and I don't have much in the way of constant notices etc Support asked me to do a 3 pulse reset and that hasn't helped at all. 

Any advice?

[David_Felbrigg]

If they are selling a watch that only lasts a year they should price it accordingly.  Don’t you think?

[David_Felbrigg]

It’s all about trust.  If they can’t stand behind their product they shouldn’t offer it for sale.  It’s that simple.  Google has become a cheap ripoff artist.

[ASmith3]

Mine did the exact same thing last week.

Fitbit told me that it is not a known problem and that, since the warranty was up in October, they would not replace or offer a discount a new one.

[BetinaP]

Same problem 100% charge keep working for one hour then dead battery .

[ADOMI01]

Same with me though mine lasted for about 2 years (i think) or maybe less. 

I've got the standard reply (below). For those thinking to buy one, DO NOT BUY! I will tell all my friends to stay away from Fitbit. This product is dead. 

"Thanks for the details. Fitbit made sure all possible troubleshooting steps are put into consideration as a diagnosis. Since the issue still persist even with all the steps. Your Fitbit has been deemed defective. You can recycle it through any local electronics recycling program near your area."