10-06-2022
16:08
- last edited on
10-08-2022
03:30
by
MarreFitbit
10-06-2022
16:08
- last edited on
10-08-2022
03:30
by
MarreFitbit
How can I manually update the time on the device? The correct time zone is in the app, my device has been synced and restarted several times yet the time on the device is one hour off. It won't update after my flight had a layover yesterday. 😒
Moderator Edit: Clarified subject
10-06-2022 16:31
10-06-2022 16:31
Hello @W_D_S
I’d suggest restarting your Charge 5 to see if that helps. Swipe down from the clock screen to find the Settings app . Open the Settings app. Scroll down and tap Restart Device. Then tap Restart.
If restarting your Fitbit doesn’t help let’s check the time zone again. Although your time zone is showing correct in the Fitbit App try to turn off the automatically option:
If your still experiencing issues this help article can assist you: https://help.fitbit.com/articles/en_US/Help_article/1176.htm
😃I hope this provides you the answer you were needed. Please come back and let me know if it helped.
10-06-2022 16:58
10-06-2022 16:58
Thanks but I already did both of those. Still the wrong time.