Charge 5 won't swipe left or right anymore

[DicoBr]

My scrolling left/right doesn’t work anymore. Up and down works but now I can’t reach my alarm settings or start an exercise.

Any idea why?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @DicoBr. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention, I will be glad to help you with the screen issue with your Charge 5.

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

[DicoBr]

Restarted, and changed the clock. No change….still not possible to swipe left/right.

Changed back to original clock…still nothing.