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Charge 5 won't sync my 250+ steps yet again

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‎08-30-2023 12:44 - last edited on ‎08-31-2023 10:26 by Fitbit Moderator

‎08-30-2023 12:44 - last edited on ‎08-31-2023 10:26 by Fitbit Moderator

I’ve restarted my Fitbit, my phone, logged in and out of the app, turned off and on BlueTooth on my phone and the 250 steps per hour is STILL not syncing. It does this every few weeks and is so frustrating. I’m getting ready to switch over to an Apple Watch, even though I just got this Fitbit for Christmas. Any other ideas as to what I can do, besides throw the stupid thing out the window?

Moderator Edit: Clarified subject

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