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Charge 5 won't sync properly every now and then

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‎05-21-2023 04:42 - last edited on ‎05-21-2023 04:43 by Fitbit Moderator

‎05-21-2023 04:42 - last edited on ‎05-21-2023 04:43 by Fitbit Moderator

About once a month, my Charge 5 sync doesn’t work. Why?

 

 

Moderator Edit: Clarified subject

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‎05-21-2023 04:49 - edited ‎05-26-2023 03:53

‎05-21-2023 04:49 - edited ‎05-26-2023 03:53

Hi there, @JmbDavid. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 5.

If you haven't done so yet, I'd recommend taking a look at this help article for troubleshooting steps Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎05-21-2023 04:49 - edited ‎05-26-2023 03:53

‎05-21-2023 04:49 - edited ‎05-26-2023 03:53

Hi there, @JmbDavid. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Charge 5.

If you haven't done so yet, I'd recommend taking a look at this help article for troubleshooting steps Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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