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Charge 5 won't sync to my iPhone 13

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‎01-23-2023 06:33 - last edited on ‎01-24-2023 08:22 by Fitbit Moderator

‎01-23-2023 06:33 - last edited on ‎01-24-2023 08:22 by Fitbit Moderator

I have an iPhone 13 and as of this morning having troubles with it syncing, restarted the phone it didn’t work 

 

 

Moderator Edit: Clarified subject

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‎01-24-2023 08:28

In response to MakMak

‎01-24-2023 08:28

Hi there, @Pocketblair. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Charge 5 before reaching out. @MakMak Thanks for helping out. 

 

In addition to the steps you've done, please see Why won't my Fitbit device sync?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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2 REPLIES 2

‎01-23-2023 08:38

‎01-23-2023 08:38

Hi, @Pocketblair! I have the same phone and I'm not seeing problems with syncing, so I don't think it's a systematic issue. Have you tried restarting your tracker?

MakMak | Community Council

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‎01-24-2023 08:28

In response to MakMak

‎01-24-2023 08:28

Hi there, @Pocketblair. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Charge 5 before reaching out. @MakMak Thanks for helping out. 

 

In addition to the steps you've done, please see Why won't my Fitbit device sync?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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