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Charge 5 won't sync

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‎03-29-2023 07:15 - last edited on ‎04-08-2023 08:43 by Fitbit Moderator

‎03-29-2023 07:15 - last edited on ‎04-08-2023 08:43 by Fitbit Moderator

Once again my Fitbit won’t sync and says no data after approx 1am pst.  So many syncing issues the past few months when I never had this issue before.  I’ve lost respect for the device and the company amd am seriously thinking of switching to a different brand.  It’s so unreliable now.  

 

 

Moderator edit: clarified subject 

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‎03-29-2023 08:24

‎03-29-2023 08:24

Curious if this is ongoing and widespread. I lost all data for approximately 12 hours yesterday on a 3 month old device, customer support was zero help. They advised I can track this as a potential device issue it if persists.

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