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Charge 5 won't track my heart rate accurately

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‎02-07-2023 08:40 - last edited on ‎02-17-2023 05:50 by Fitbit Moderator

‎02-07-2023 08:40 - last edited on ‎02-17-2023 05:50 by Fitbit Moderator

I have countless problems with these crappy devices, but the most important is that this thing can't tell my real heart rate!

I put on a timer and feel my pulse. I've been sitting for 40 minutes. I turn on the timer. I count my heartbeats. I multiply by two. 65. My fitbit says that my heart rate is 106. Those are two very different numbers. I clean the back of my terrible excuse for a tracker every day. And, yes, I have restarted my Charge 5 more times than I can count. I can't see any reason why it can't tell my heart rate.

Ever wonder why there are so many topics on these forums? It's because you make terrible devices!

 

 

 

Moderator Edit: Clarified subject

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‎02-17-2023 04:30

‎02-17-2023 04:30

My heart rate notified me once but no other times as my resting pulse kept going up. Is there a way to fix this? 

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