Charge 5 won't track my sleep data

[Pardo15zack]

I wear my charge five all night and it says I did not wear it one nite so now the tracking is off.  Just bought this one last week.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Pardo15zack. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5. 

There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

For more information about why you see your sleep pattern, tap or click the sleep record that shows your sleep pattern.