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Charge 5 won't turn on unless it's connected to the charging cable

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‎06-24-2024 05:55 - last edited on ‎06-25-2024 10:25 by Fitbit Moderator

‎06-24-2024 05:55 - last edited on ‎06-25-2024 10:25 by Fitbit Moderator

I recently noticed that my charge-5 switches itself off and no longer wants to restart without being connected to the charging cable!! Have other people experienced this problem and what can be done to solve it?

Moderator Edit: Clarified subject
 
 
 
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‎06-24-2024 06:06

‎06-24-2024 06:06

@Dion.76 

There are a lot of users experiencing issues after installing the latest firmware update.

Please see this thread for more information.

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

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