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Charge 5 won't turn on

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‎03-14-2023 15:20

‎03-14-2023 15:20

Suddenly stopped working today, displayed only a red x in a circle.  When I got home I tried charging and rebooting, it only displays the Fitbit logo briefly and then the screen goes black again.  I've tried the charging cable (press the button 3 times) and pressing and holding the sides.  Neither resolve the issue.  It's less than 6 months old!  Really frustrating.

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‎03-14-2023 18:45 - last edited on ‎01-03-2024 09:53 by Fitbit Moderator

‎03-14-2023 18:45 - last edited on ‎01-03-2024 09:53 by Fitbit Moderator

@Nik029 , A warm welcome to the Fitbit Community! Thank you for your message and efforts. 

I've informed our team and they will providing further Support via email. 

You should receive a message soon. 

Hope this gets solved soon. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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