help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 won't vibrate when I receive notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-05-2023 09:03 - last edited on ‎09-05-2023 09:15 by Fitbit Moderator

‎09-05-2023 09:03 - last edited on ‎09-05-2023 09:15 by Fitbit Moderator

My Charge 5 will not vibrate for notifications or the Hourly Activity reminder but it does vibrate for alarms. I checked that the settings were correct, restarted the Fitbit, and I also tried turning off notifications, restarting my phone, and then turning on notifications.

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎09-05-2023 09:21

‎09-05-2023 09:21

Hi there, @Jules_312. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Charge 5 before reaching out. 

In addition to the steps you've done so far, I'd recommend following the tips and recommendations provided in this help article Why didn't my Fitbit device alert me?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes