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Charge 5 won't vibrate with sny notifications

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‎08-17-2022 17:41 - last edited on ‎09-12-2022 10:15 by Moderator Alum

‎08-17-2022 17:41 - last edited on ‎09-12-2022 10:15 by Moderator Alum

I've tried a reset on the Charge 5 itself...tried the button reset on the charger cord...uninstalled the app multiple times...checked all the sleep and dnd settings...nothing seems to work.

 

 

 

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‎09-12-2022 10:14 - last edited on ‎11-25-2024 04:17 by Fitbit Moderator

‎09-12-2022 10:14 - last edited on ‎11-25-2024 04:17 by Fitbit Moderator

Hi, it's good to see you visiting the Community forums for the first time, @T_Smith83.  

I appreciate all the information you've provided about the inconvenience you've been having with your Charge 5 and for confirming that you already tried a few troubleshooting steps.  

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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