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Charge 5 won't work

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‎10-02-2023 04:18 - last edited on ‎10-02-2023 04:19 by Fitbit Moderator

‎10-02-2023 04:18 - last edited on ‎10-02-2023 04:19 by Fitbit Moderator

Why won't fit bit work


Moderator Edit: Clarified subject

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1 BEST ANSWER

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‎10-02-2023 04:23

‎10-02-2023 04:23

Hi there, @SunsetRunner. Welcome to the Fitbit Community Forums. 

To better assist you, would you mind providing me with more details about the issue with your Charge 5? Are you having syncing issues? battery issues?

While I wait for you to get back to me with more details, please see Why isn't my Fitbit device's battery charging? and Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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4 REPLIES 4

‎10-02-2023 04:23

‎10-02-2023 04:23

Hi there, @SunsetRunner. Welcome to the Fitbit Community Forums. 

To better assist you, would you mind providing me with more details about the issue with your Charge 5? Are you having syncing issues? battery issues?

While I wait for you to get back to me with more details, please see Why isn't my Fitbit device's battery charging? and Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎10-02-2023 05:07 - last edited on ‎10-02-2023 05:49 by Fitbit Moderator

In response to MarreFitbit

‎10-02-2023 05:07 - last edited on ‎10-02-2023 05:49 by Fitbit Moderator

The app can’t find my watch. It stops thinking sometime during the night.

Update: Stopped syncing (stops thinking 🙄)

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0 Votes

‎10-02-2023 05:48

In response to VG751

‎10-02-2023 05:48

I have had the same problem since the new app update. It is super annoying and I can’t figure it out!

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‎10-02-2023 05:49

In response to VG751

‎10-02-2023 05:49

@VG751 Thanks for stopping by in the Fitbit Community Forums! 

If your Fitbit device is not syncing, please follow the troubleshooting steps provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer