Charge5 broken strap hinge

[RWason]

The strap hinges on the Charge5 that I purchased in Nov 2021 have broken and the straps no longer attach to the fitbit. Any suggestions on how to fix?

[Talahthas]

Welcome to the Fitbit community, @RWason!

Sad to hear about having this issue with your Charge 5. Your device most likely isn't covered by Fitbit's warranty, but nevertheless I'd give it a try contacting them to see what they can do for you:

Fitbit Support Contact 

If you're out of luck, please have a look here to check if that's a solution to further use your Charge 5:

Protective Case Strap for Fitbit Charge 5 

[RWason]

Thank you for your reply @Talahthas. I am in contact with @fitbitsupport and looks like my device under warranty - 🤞

[Talahthas]

You're welcome @RWason, thanks for your fast feedback!

I'll keep my fingers crossed.