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Clicking Zone Minutes widget causes my Fitbit app to crash

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‎11-16-2023 09:42 - last edited on ‎11-18-2023 02:47 by Fitbit Moderator

‎11-16-2023 09:42 - last edited on ‎11-18-2023 02:47 by Fitbit Moderator

For the last several weeks, even though my zone minutes seem to be updating correctly, if I click on the widget for it the app crashes. 
Anyone else having crashes when they try to look for details in a widget?

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎11-18-2023 03:05 - edited ‎11-18-2023 03:05

‎11-18-2023 03:05 - edited ‎11-18-2023 03:05

Hi there, @KR49. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Fitbit app is still crashing when you click on the AZM widget. We're here to help you!

I've seen you contacted our Support Team after posting here and they're still assisting you to get this issue solved. Please stay tuned to your inbox, someone will reach out to you shortly. 

We look forward to getting you back on track. 

Maria | Community Moderator, Fitbit


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‎11-20-2023 08:05

In response to MarreFitbit

‎11-20-2023 08:05

I did receive one suggestion, that I load the most recent update. 
this didn’t help. 

Best Answer

‎12-12-2023 17:08

‎12-12-2023 17:08

I am having the same issue do you have a resolution?

 

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