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@Kalee1 Hello! Is your Charge 5 syncing to your phone? Make sure the app is open on your phone and you may need force a sync. Also make sure your Charge 5 is connected to Bluetooth. Restarting the device and your phone may also help.
Heather | Community Council | Eastern Shore, AL Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
I did trouble shoot in the areas you suggested. Remarkable and unexplainable, last night I did not wear my fitbit to bed(always wear it all the time) and this morning the timeon the clock is correct!!!.. such are the quirks of technology
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