help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Compatibility of devices on mobile app

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-12-2022 06:00

‎09-12-2022 06:00

Is the charge 5 compatible with my sense on the mobile app if they are both setup on the same account. (I wear one for work and the other forleisure) 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-12-2022 06:15

‎09-12-2022 06:15

Unfortunately you won't be able to have them both connected to an account at same time. The rules are:

 

"Note that you can't connect multiple devices that use the Fitbit Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Charge 5, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense series, and Fitbit Versa series, only connect one of these devices to your account at a time."

 

Taken from: https://help.fitbit.com/articles/en_US/Help_article/1715.htm?Highlight=multiple

 

 

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎09-12-2022 06:15

‎09-12-2022 06:15

Unfortunately you won't be able to have them both connected to an account at same time. The rules are:

 

"Note that you can't connect multiple devices that use the Fitbit Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Charge 5, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense series, and Fitbit Versa series, only connect one of these devices to your account at a time."

 

Taken from: https://help.fitbit.com/articles/en_US/Help_article/1715.htm?Highlight=multiple

 

 

Best Answer
0 Votes