Control of watch display on/off.

[stanhilliard]

My wife installed her new Charge 5 today. Is there a setting to control the time the watch display stays on? Sometimes when she turns her wrist it doesn't display at all. Or it turns on for about 1 second and then turns off. Not enough time to read it. Is there a setting to control on/off behavior on the arm. Like:

1 Stay on while arm is in twist/viewing position.
2 Number of seconds on.
3 Sensitivity or amount of arm twist required.
4 Does this behavior vary with clock face?

[ManuFitbit]

It's good to see you back in the community @stanhilliard.

Thanks for sharing the inquiry regarding your Charge 5.

On your device, for a full list of settings, swipe down from the clock screen and open the Settings app. Swipe up to see the full list of settings, and tap a setting to adjust it. On Screen Time Out, you can adjust the amount of time before the screen turns off.

Before considering other options, please can you perform a restart on your device?

[RiekoC]

Hello @stanhilliard 

The settings to adjust the display are on the Charge 5. 

• Swipe down from the clock face until you see Settings (last tile) and tap on Settings.
• Tap on Display Settings
• Swipe up to change Screen Awake. Auto: Screen wakes when wrist is turned (doesn't always work for me) Manual: Tap screen twice to show the clock (I use this when the clock face doesn't show when I turn my wrist)
• Swipe up again to get to Screen Time Out. Tap to go through the choices: Default, Medium, Long 
  Selecting either Medium or Long opens a screen where you need to acknowledge that changing from default could result in increased battery usage. Tap Got It. On my Charge 5, Default is about 3 seconds. I didn't time how long the screen stays awake in Medium or Long setting. 

I wasn't able to find a setting for the sensitivity on the arm twist on the Charge 5 or in the Fitbit app. For me, a gentle twist usually displays the clock face. When that doesn't work, I use the double tap to wake the screen. 

As far as I can tell, the display behavior is the same for all the clock faces. 

It's probably worth doing a quick restart after changing the display settings.