11-24-2022 06:26
11-24-2022 06:26
This maddening problem just started happening yesterday. None of the answers provided to the hundreds of other users who have discussed this issue in this forum have helped me.
Losing power overnight in particular makes the sleep tracker functions which I am paying extra for as a premium member thoroughly useless. Can anyone associated with Fitbit actually help me? I paid a good chunk of good money for this thing and am about to throw it in the lake that abuts my backyard. Help!
11-24-2022 07:03
11-24-2022 07:03
You need to talk to the Fitbit employees via the "Help" page at the bottom of this site. Ask for a "Live Chat" and then ask the representative to help you perform a Battery Test.
While we certainly appreciate you posting here, it seems like you posted here with the expectation that you would be hearing from a Fitbit employee. That's not the best course of action in this case. While they are on these forums, most of the time you'll get a response either from volunteers like me or other users. Your best bet would be to use that Live Chat feature I mentioned.
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