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Difficulty to track breathing rate from Charge 5

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‎12-08-2023 21:57 - last edited on ‎12-28-2023 11:33 by Fitbit Moderator

‎12-08-2023 21:57 - last edited on ‎12-28-2023 11:33 by Fitbit Moderator

How do I clear cache and cookies for the Fitbit app on an iPhone running iOS 17.x?

The app occasionally doesn’t show breathing rate data for my Fitbit Charge 5. All other health data is successfully collected and displayed.

 

Moderator edit: edited title to clarity.

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‎12-28-2023 11:33

‎12-28-2023 11:33

Hi, @jjfeigal Welcome back to the community, it's nice to see you here.

Thanks for letting me know about this situation in regards to deleting cookies and cache from your Fitbit app on IOS using your a Charge 5.

To be honest, we don't have the specific information to do so, since we don't handle IOS system per se, however, you can find helpful information if you try surfing on internet.

And I understand the situation in the breathing information of your Charge 5 tracks. I recommend you to check this article just to confirm you're wearing the device correctly. This other article will help you understand how the Charge 5 tracks breathing. 

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