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Display

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‎01-04-2023 13:24

‎01-04-2023 13:24

Display shows a red circle with a white x in the center of it. What does this mean?

 

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‎01-05-2023 03:23 - edited ‎01-05-2023 03:26

‎01-05-2023 03:23 - edited ‎01-05-2023 03:26

@Gymguy Welcome to the Fitbit community!

Have you tried to install a new clock face? If so, just try selecting a different one for installation. Make sure you keep your phone nearby until installation is complete.

 

If this doesn't solve your issue, please try to restart your device following these instructions:

 

1.) Connect your Charge 5 to the charging cable which has to be connected to a power source.

2.) Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second(!).

3.) Wait around 10 seconds to see if the Fitbit logo appears.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
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‎01-05-2023 13:54

In response to Talahthas

‎01-05-2023 13:54

It’s still dead, it lasted 13 months, so I’ll buy another one…

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