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Display

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‎01-04-2023 13:24

‎01-04-2023 13:24

Display shows a red circle with a white x in the center of it. What does this mean?

 

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‎01-05-2023 03:23 - edited ‎01-05-2023 03:26

‎01-05-2023 03:23 - edited ‎01-05-2023 03:26

@Gymguy Welcome to the Fitbit community!

Have you tried to install a new clock face? If so, just try selecting a different one for installation. Make sure you keep your phone nearby until installation is complete.

 

If this doesn't solve your issue, please try to restart your device following these instructions:

 

1.) Connect your Charge 5 to the charging cable which has to be connected to a power source.

2.) Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second(!).

3.) Wait around 10 seconds to see if the Fitbit logo appears.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎01-05-2023 13:54

In response to Talahthas

‎01-05-2023 13:54

It’s still dead, it lasted 13 months, so I’ll buy another one…

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