Do I get 6 Month premium membership with Charge 5?

[Pcuz]

I purchased my Charge 5 on Walmart and the description says there is a free 6 month premium membership with the purchase. I tried to activate it in the app but it indicates that there is a 79.99 charge for this. When will I be able to utilize the free membership?

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @Pcuz.  

Thank you for sharing your inquiry about the Charge 5 and the Premium subscription. 

As you mentioned earlier, you do get a 6 month free subscription when purchasing the Charge 5 and you should be able to see a banner in the app offering your the 6 months. It should look something like this: 

If you're still not seeing the offer, please try the following steps: 

• Log out from the app.
• Clear Cache and Cookies for the Fitbit app in your phone's settings.
• Restart your phone.
• Log back in to check if you're able to see the banner.
• If you're still not seeing it, please try to uninstall and reinstall the Fitbit app on your phone. 

Hope this helps, I'll be around.