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ECG on Charge 5, it says Error Please reopen the application

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‎07-27-2023 06:39 - last edited on ‎07-31-2023 06:28 by Moderator Alum

‎07-27-2023 06:39 - last edited on ‎07-31-2023 06:28 by Moderator Alum

When tapping the ECG on Fitbit Charge 5 it says Error Please reopen the application - how do I do that?

 

Moderator edit: subject updated for clarity

 

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1 REPLY 1

‎07-31-2023 06:27

‎07-31-2023 06:27

Hi, it's good to see you visiting the community forums for the first time, @ERH60.  

I appreciate the information provided about this inconvenience with your Charge 5. 

It could be referring to the ECG app on the device itself. If you haven't done so already, please try restarting your device using the charging cable and try to reopen the ECG app. Let me know if the issue persists. 

Davide | Italian and English Community Moderator, Fitbit


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