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Fibit charge 5 wont pair to phone

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‎10-13-2023 22:45 - edited ‎10-14-2023 14:16

‎10-13-2023 22:45 - edited ‎10-14-2023 14:16

Since the new ap appeared on my phone, my charge 5 wont sync properley. I tried to pair it to my phone, which finds it and tries - but then says that it cant communicate with my watch. This is so fristrating! I have tried all of the tips in FAQ and best answers, and nothing has worked Every now and again, completely randomly, my steps show up on my phone - but they are not usually correct either:'( 

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2 REPLIES 2

‎10-14-2023 17:06

‎10-14-2023 17:06

I am having the same issues. My steps won’t sync to my phone. Just randomly it will update then several hours later it hadn’t moved. Very frustrating!

Best Answer

‎10-14-2023 17:25

In response to sherriemoore81

‎10-14-2023 17:25

I deleted the ap and re-installed it - and it synced straight away lol - but then went back to what it was doing before - I have tried forcing the ap closed and re-opening it, but that didnt work either - so I give up! :'(

Best Answer