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First time going swimming now I can't use my Fitbit charge 5

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‎02-06-2023 09:26

‎02-06-2023 09:26

Had my watch for quite some time when I decided to go swimming.
Went a min a two and then it wasn't responding. Let it dry as it was instructed, but would still not respond when I charged it. I let it sit overnight, but still wasn't responding this morning. Later I got an notification that my fitbit was low on battery. Now I can't even reset it or do anything with it. It vibrates when setting it to charge, but still nothing happens besides that.

I'm running out of things to do. What do I do?

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3 REPLIES 3

‎02-06-2023 10:51

‎02-06-2023 10:51

This just happened to me today! Do we have dead Fitbits now? 

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0 Votes

‎02-06-2023 13:08

‎02-06-2023 13:08

Call Customer Service.

It is sold as a swim tracker so they should immediately replace it for being defective.

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‎02-06-2023 15:08

‎02-06-2023 15:08

Me too but it’s just started working again. 

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