help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit 5 - Long bright light on the right side of the screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-13-2023 07:51

‎06-13-2023 07:51

I got my new Fitbit 5 on Friday last week and started using it in earnest since then and today I got this very bright line all the way down the right side of the screen and it does not seen to be going away.    I have recharged the watch as it was at 46% but that does not do anything and the light is getting brighter..... 

Any thoughts????

 

Best Answer
0 Votes
1 REPLY 1

‎06-13-2023 08:04

‎06-13-2023 08:04

Hi, @Ncleme, welcome to the community, try changing the clock face in the Fitbit app on your phone, if this does not remove your problem you should talk to "Customer Support" using the chat facility for prompt attention. As you've just got your device note when & where you bought it as it may well be covered by Fitbit's "Warranty" 

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer