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Fitbit 5 - high zone mins, no calories

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‎05-09-2023 00:31

‎05-09-2023 00:31

Hi my Fitbit 5 is showing really high zone minutes - at 578! It’s excessive. It then shows 0 calories burned. The only thing tracking correctly is steps taken. Sometimes I’ll be gaining points when I’m sitting down and working. Any thoughts? I’m definitely not operating at 578 zone minutes!

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‎05-09-2023 03:00

‎05-09-2023 03:00

Welcome to the Fitbit community, @Nzaus!

Please try if restarting your device will fix this issue. To do so, swipe down from the clock face to get to the Settings app. Tapp on that and swipe to find Restart Device, then tap Restart.

 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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