My Fitbit has been going to black screen and unresponsive every few hours for the last week. It just shuts down in the middle of a run, or when I'm turning off the alarm, or when I'm driving, or whenever it feels like it. The battery charge is at 70 or 80% when it happens. The screen is black and unresponsive and it loses the time until I re-synch it to the app. It gives a little vibration first then shuts down, so I can tell when it's dying.
The only way to wake it up is to plug it into the charge cable. I've reset it with the settings and with the button on the cord multiple times with no improvement.
I've had several Fitbits over the years (going back to 2016) and this model has had the most glitches. The black screen happened yesterday and again 15 hours later this morning, so it's frequent enough that the Fitbit is barely usable. Seems like this is a common problem with this model, and the fact that it happened a few months past the end of the warranty suggests maybe the company has shifted away from products that last a few years to products that have more fancy features but no longevity?
