09-13-2024
05:29
- last edited on
09-13-2024
16:55
by
AndreaFitbit
09-13-2024
05:29
- last edited on
09-13-2024
16:55
by
AndreaFitbit
Does anyone have this problem? My fitbit 5 would hold a charge for a week, now it will be at 100% in the morning and by the evening I am down to 5%. I have tried to restart it and it is still acting the same.
Moderator Edit: Clarified subject.
09-13-2024 11:18
09-13-2024 11:18
Hello @Peachy2019
When my Charge 5 started having rapid battery loss, I restarted and recharged my device multiple times over several days. As soon as I saw a rapid drop in battery, I restarted my Charge 5 and put it on the charger until it was back to 100%, often doing this multiple times in a day. Eventually, this process got my device "unstuck" and the battery went back to lasting 6-7 days. Although there's no guarantee that this will work for you, it might be worth a try.
Rieko | N California USA MBG PE
09-13-2024 17:07
09-13-2024 17:07
Welcome to the Fitbit Community, @Peachy2019. I'm sorry to hear that your Charge 5 battery drains quickly. Thank you for letting us know that you have tried restarting your device.
Please check help article: Can I extend my Fitbit device's battery life?
Thank you for your assistance and advise @RiekoC.