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Fitbit Charge 5 not recording data

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‎06-07-2022 06:49 - last edited on ‎06-08-2022 07:51 by Moderator Alum

‎06-07-2022 06:49 - last edited on ‎06-08-2022 07:51 by Moderator Alum

My Charge 5 stopped recording data

 

 

 

Moderator edit: format

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‎06-08-2022 07:50 - last edited on ‎11-22-2024 06:02 by Fitbit Moderator

‎06-08-2022 07:50 - last edited on ‎11-22-2024 06:02 by Fitbit Moderator

Hi, welcome back to the Fitbit Community forums, @EstherPaul. 

I appreciate all the information that you've provided about this issue with your Charge 5. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided with with some instructions. Let me know about the outcome. 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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