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Fitbit Charge 5 not working

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My Fitbit is 6 months old. After swimming, the Fitbit screen went black.  I have tried resetting it with the press 3 times leaving 1 second advice, the icon lights up but then goes black again.

Any tips please?

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Mine just started the same thing today.  Went to go charge it this AM before work.  Wasn't dead when I went to bed.  Put it on the charger and nothing.  I tried the button - pressing three times.  I get the fitbit logo screen and then nothing.

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Same for me. It went from 42% yesterday at 5:30 to 11% at 8. I charged it to 100% and at 3:00 a.m. it was down to 6%. It’s been 5 hours since I charged it and I’m back to 6%. I reached out to customer support & haven’t heard back. 🤬

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I spoke with Customer Support via Amazon. They were both brilliant.
Speak to Customer Support st Fitbit
Good luck
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