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Fitbit Charge 5 orange glow on right side of screen

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For about a week or so now, the right half of the last number on the clock display has been appearing with an orange tint/glow instead of being all white.  I think it is slowly spreading left, but I can't be sure and it won't show up in a picture for me to track.  Is the display dying?

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Hi, I appreciate all the information that you've provided about this inconvenience with your Charge 5 device, @vagirlhi

There are some general recommendations that are usually helpful with any type of display issues. If you haven't done so already, please try these additional steps that have been useful for other users:  

  1. Complete the 3 pulse restart procedure method using the charging cable.
  2. Please sync your device in the Fitbit app. 
  3. If you  can't sync:
    • Remove the device in the Fitbit app.
    • Uninstall and reinstall the Fitbit app.
    • Set up the device again.
  4. If you're still having this problem, please try changing the clock face as well. 
Davide | Italian and English Community Moderator, Fitbit


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