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Fitbit Charge 5 stuck on flashing Fitbit logo

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‎05-04-2023 23:04 - last edited on ‎05-06-2023 09:38 by Fitbit Moderator

‎05-04-2023 23:04 - last edited on ‎05-06-2023 09:38 by Fitbit Moderator

My Fitbit is stuck on a flashing Fitbit logo and will not respond to anything including the 3 button press combo on the charger cable.

 

I've had nothing but trouble with Fitbit products. My charge 2 was also a mess.

 

What **ahem**ing monkeys do you have working on programming these devices. They must have some of the least robust hardware/software I've ever seen.

 

How do I get a refund on this absolute garbage?

 

Moderator edit: clarified subject.

Best Answer
4 REPLIES 4

‎05-05-2023 03:38

‎05-05-2023 03:38

Hi,
I have the exact same problem as you. Until yesterday, everthing worked fine. 

Best Answer

‎05-05-2023 03:54

In response to wenathan

‎05-05-2023 03:54

Hmm are you on Android and Google pixel by any chance?

 

I think an app that works with FitBit might be bricking them. It might be "Health Services" or "Cross Device Services"

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0 Votes

‎05-05-2023 03:56

In response to Rucka5

‎05-05-2023 03:56

No, iOS. 

Best Answer

‎05-05-2023 05:54

In response to wenathan

‎05-05-2023 05:54

Oh, then the developers really do have zero clue what they're doing lmao

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0 Votes