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Fitbit app is not showing my SpO2 data

‎04-11-2025 05:20 - last edited on ‎04-11-2025 06:23 by Fitbit Moderator

‎04-11-2025 05:20 - last edited on ‎04-11-2025 06:23 by Fitbit Moderator

With the latest update the app no longer reads o2. So is installed on device and appears to work from device. 

App however not working and SpO2 measurement tries to install another version which tells me that not available for this device

Obviously latest app update has broken SpO2 app 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎04-11-2025 11:39

‎04-11-2025 11:39

Hi, @BoilerBill , apparently this is a bug.  Fitbit is aware and the issue has been escalated, but no fix so far.  I am sorry not to have better news for you.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer

‎04-13-2025 10:18

In response to Julia_G

‎04-13-2025 10:18

Hi there, @BoilerBill Glad to see you in the community!

Thanks for the detailed information and the steps that you've tried prior to posting. I wanted to let you know that this issue has been escalated to our team so they can work on a solution.

I'm sorry for any inconvenience this has caused. Rest assured that I'll keep you posted on any update, as soon as it becomes available.

@Julia_G  Thanks for your big help!

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
Best Answer