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Fitbit app is not showing my battery percentage

ANSWERED
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‎06-03-2023 19:45 - last edited on ‎06-04-2023 04:34 by Fitbit Moderator

‎06-03-2023 19:45 - last edited on ‎06-04-2023 04:34 by Fitbit Moderator

On my Charge 5 I see battery percentage

 

on the Fitbit App, no percentage… states medium on the App

 

ideas how to get percentage on App?

 

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

‎06-04-2023 03:45

‎06-04-2023 03:45

Hello @OldRhino and welcome to the Community.  On your main dashboard page, lightly press and hold on the screen and pull down.  Your battery percentage is in the upper right of the screen.  This is also how to force a manual sync, if you ever need it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
6 REPLIES 6

‎06-04-2023 03:45

‎06-04-2023 03:45

Hello @OldRhino and welcome to the Community.  On your main dashboard page, lightly press and hold on the screen and pull down.  Your battery percentage is in the upper right of the screen.  This is also how to force a manual sync, if you ever need it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-04-2023 04:45

In response to LZeeW

‎06-04-2023 04:45

Yes that is how I checked my battery level until this morning, it’s gone now?

Best Answer

‎06-04-2023 07:53

In response to Appissues

‎06-04-2023 07:53

Hello @Appissues and welcome to the Community.  Funny thing, I looked at my app (iOS) right after posting and mine was gone, too.  I force quit my app, then reopened it and it was back.  This feature is quirky on iOS.  I can't confirm about Android.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-04-2023 08:01

In response to LZeeW

‎06-04-2023 08:01

Hi, @LZeeW, I'm not having a problem with Android.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer

‎06-04-2023 10:27

In response to LZeeW

‎06-04-2023 10:27

Hi @LZeeW 

Like @Gr4ndp4 ,I'm using Android (Pixel 6) and can confirm that I'm not having a problem seeing the battery percentage. It sounds like this current issue might be specific to iOS. 

Rieko | N California USA MBG PE

Best Answer

‎06-05-2023 04:54

In response to LZeeW

‎06-05-2023 04:54

Thank You!

it worked as you said 🙂

Best Answer
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