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Fitbit charge 5 has no find my phone

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‎04-13-2022 08:56

‎04-13-2022 08:56

I just bought a Fitbit Charge 5 as an upgrade from my charge 3. I’m upset that it has no find my phone on it as does my husbands versa. I looked at the other posts regarding this feature and notice that the support says “great idea” but does nothing to fix it. I need that on my Fitbit. Can I exchange my two week old Fitbit Charge 5 for a meeting del that has it? I’m very unhappy. Bout it and even more unhappy that support does nothing except lip service. 

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‎04-13-2022 09:19

‎04-13-2022 09:19

Not every model has the same features.  In general the "smart watches" such as Versa, have more features than the "trackers" such as Charge 5.

 

I imagine you can return it, but that would have to go through Fitbit Support.

"Help" at top of screen, then scroll down to "Get Support".

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-13-2022 09:53

‎04-13-2022 09:53

Yeah, I enjoyed (and used) find my phone on my Samsung watch. Several times I left meetings with my phone left behind and had my watch buzz that I left it. Maybe at least buzz when it separates from Bluetooth. Hoping for sime improvements with future updates.

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